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Each jersey will be accompanied by a uniquely designed Letter of Authenticity (LOA) which has been signed by both our Head Equipment Manager along with our President & Alternate Governor. The LOA's are placed in a custom certificate holder for safe transportation and can be used for display purposes. All of our game-worn jerseys have been registered into the Ottawa Senators Game-Worn Program and thus have been given a unique registration number included on the LOA and a matching custom patch included inside the jersey.   Step into the heart of Canadian hockey history with our exclusive collection of Ottawa Senators Game Worn Home Jerseys. Each jersey in this lineup has seen real NHL action, worn by the very players who battled on the ice at the Canadian Tire Centre. These authentic pieces carry the marks of the game—scuffs, sweat, and stories—making them a must-have for passionate fans and serious collectors alike. Whether you're looking to commemorate a favourite player, relive unforgettable moments, or own a tangible piece of Senators legacy, this collection offers: Authenticity Guaranteed: Each jersey comes with a registration patch on the fight strap along with a COA signed by Head Equipment Manager John Forget. Unique Wear & Tear: No two jerseys are alike—each bears the distinct signs of gameplay. Perfect for Display or Wear: Crafted for durability and style, these jerseys are ideal for framing or showing off at the next home game. Celebrate the pride, grit, and tradition of Ottawa hockey. Own a piece of the game. Date Set Aug 29-Sept 5 Away Set 1 Nov 17-21 Home Set 1 Dec 15-19 Away Set 2 Feb 2-6 Playoff Home Set Mar 2-6 Playoff Away Set   Visit our GAME WORN JESRSEY AUCTION PAGE for auction details. Jerseys that are not sold via the auction platform will be placed in stores or online as a buy now price. **discounts are not permitted on any game worn or game used item- any order placed with a discount will automatically be refunded

At Ottawa Team Threads, we want to get your gear to you as quickly and transparently as possible. Below you will find everything you need to know about our shipping rates, delivery times, and how to make a return. 🚚 Shipping Rates & Delivery We ship all orders via professional courier services. Once your order is processed, you will receive a tracking number via email. Destination Rate (CAD) Est. Delivery Ontario & Quebec $17.00FREE shipping over $250 1–4 Business Days Rest of Canada $27.00FREE shipping over $250 3–7 Business Days United States Temporarily Suspended N/A International $100.00+ Limited Locations Processing & Delivery All orders are shipped via professional courier services. Once your order is dispatched, you will receive a tracking number via email. Ontario & Quebec: 1–4 Business Days Rest of Canada: 3–7 Business Days International: Varies by destination — limited locations available United States: Temporarily suspended as of February 25, 2026 Note on tracking: A tracking number indicates your label is ready and the package is preparing for pickup. Tracking information updates once the courier physically scans the package. 🌎International Duties & Taxes International customers are responsible for all customs charges, duties, or tariffs imposed by their local authorities. These fees are not included in your order total and are collected at the time of delivery. If a shipment is refused due to unpaid fees, the package will be returned to us. Original shipping fees are non-refundable, and any return shipping costs or customs fees incurred will be deducted from your final refund. 🇺🇸 USA Shipments — Temporary Suspension As of February 25, 2026, shipping to the United States is temporarily suspended while we re-evaluate our logistics in response to shifting international tariff regulations. Existing orders with a tracking number are on their way. Previous U.S. purchases remain eligible for returns under our standard policy. Contact support for instructions. Questions? Contact our support team here 🔄Returns & Exchanges If something isn't right, you have 30 days from the date of purchase to return or exchange your item.   Return Requirements: Condition: Items must be in original condition (tags attached, unused, free of odors/stains). Proof of Purchase: A valid receipt or proof of order is required. Packaging: Include a note with your Order Number and the Reason for Return.   🚫 Final Sale Items (Non-Returnable) To keep our prices competitive, the following items are Final Sale and cannot be returned or exchanged: Clearance & Sale Items Customized or Personalized Jerseys Signed Memorabilia & Game-Worn Jerseys Stanley Cup Playoff Merchandise Gift Cards Specific Sale Events: Black Friday, Cyber Monday, Boxing Week, Fan Appreciation, and Flash Sales.   📍 How to Return Option 1: In-Store (Fastest & Free) Items purchased in-store must be returned in person to one of our physical locations. We cannot accept mail-in returns for in-store purchases. Online orders can be returned at our store locations. CTC Arena Store (1000 Palladium Drive) Option 2: By Mail (Online Orders Only) This option is available for online orders only. Customers are responsible for return shipping costs unless the item is defective or we made an error. Use the courier of your choice. Email us your tracking number so we can monitor the arrival. Ship to: Attn: Ottawa Team Threads 1000 Palladium Drive, Ottawa, Ontario, K2V 1A5   🎁 Holiday Policy Items purchased between November 15th and December 24th are eligible for return or exchange until January 10th. Note: Gift receipts items are valid for exchange only.